Effective September 1, 2026

M-Docs support

Send account, billing, technical, or privacy questions here. Every accepted request returns a reference number on screen.

Before sending

Do not include passwords, API keys, full payment-card numbers, classified information, CUI, or confidential document contents. For document problems, include the document type and the error message rather than the document itself.

Billing and cancellation

Signed-in paid customers can manage or cancel their subscription from the dashboard. If that path is unavailable, choose Billing above and include the account email and a description of the issue.